The Problem I Couldn't Stop Trying to Solve
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Throughout my career working inside some of the most talented interior design firms in the country, I saw the same story play out over and over. Brilliant designers building impressive businesses, completely buried in running them. No systems, no financial clarity, no structure. Just adrenaline and instinct holding everything together.
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The chaos was universal. And no one was solving it in a way that actually fit how design firms work. So I did.
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I hold degrees in both Architectural Interior Design and Business, and I have spent over 20 years developing deep financial expertise alongside some of the most respected firms in the industry. I began my career as an AutoCAD instructor, moved through project management and senior design roles, and ultimately followed an undeniable pull toward operations and financial infrastructure. I am also a certified Studio Designer consultant partner, with expert level knowledge of the platform most luxury interior design firms rely on to run their operations.
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I spent years building, testing, and refining systems specifically for interior design firms until I had something that worked consistently. That process became the foundation of the A.V.I.D. Method — a proven framework that brings accounting and operations together in a way that is scaleable, transferable, and built entirely around this industry.
Words From Our Partners
What our clients say about working with AVID Operations.
Kristi Will Interior Design | Half Moon Bay, CA
"Christina Chappin completely transformed my business. She brought structure, overhauled our operations, and trained my team in a way that actually stuck. Since working with AVID, my financials are in order and my reporting is clear. The depth of industry knowledge this team brings is unlike anything I've experienced — and that's what makes them a partner I truly trust. I only wish I had found them sooner."
Jay Jeffers | San Francisco, CA
"What sets AVID apart is the team. They are responsive, professional, and genuinely invested in our success. I never feel like a number or an account. They know our business, they anticipate our needs, and they handle everything with the same attention to detail we bring to our clients. That level of care is rare."
Unscripted Interiors | Colorado + California
"Working with AVID was seamless from start to finish — even as we worked through incredibly complex financials. What set them apart was the rare combination of deep accounting knowledge and operational expertise."
Jeff Andrews Design | Los Angeles, CA
"Christina was my first employee in 2003 and helped to grow my company at its earliest stages. Now, years later, she is a confidant and trusted resource with a wealth of industry knowledge for me as well as my team. Working with AVID Operations offers reassurance when navigating operational changes in my company."
Roux MacNeill Studio | Raleigh, NC
"At a pivotal point for our firm, their expertise made a real difference in the professionalism of our operations. I highly recommend them to any firm navigating growth or operational growing pains."
Studio Munroe | San Francisco, CA
"What an incredible feeling to transition the company from an oral tradition to the power and stability of the written word. We have officially entered the era of modern civilization! Christina's content creation is beautiful, detailed and glorious."
You're 3 Steps Away from Transforming Your Business
01. Schedule Your Discovery Call
We start with a conversation. You'll tell us where your firm is, where you want to go, and what's getting in the way. We'll listen, ask the right questions, and share honestly how AVID can help.
Work at your own pace
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Watch the dial move on your results
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Every Engagement Is Guided by the A.V.I.D. Method™ — A Framework Built Specifically for the Business of Interior Design
Bookkeeping Services
Accurate, consistent, and handled by a team that understands the interior design industry — so your books are always current, your reporting is reliable, and you're never caught off guard.
Fractional CFO
Strategic financial partnership for the firm that has outgrown basic bookkeeping and needs a seasoned advisor to interpret the numbers, guide decisions, and protect profitability as you scale.
Operational Infrastructure
We assess, build, and implement the systems, workflows, and cross-checks your firm needs to run efficiently, reduce costly errors, and create a structure your entire team can operate within confidently.
It is my belief that every interior designer should have the opportunity to build a thriving, sustainable business.
And overcome the operational chaos and financial uncertainty that pulls them away from their craft. Let us show you how.
Let's Talk >Download the Free Guide
5 Ways to Organize Your Business
and get the results you've always wanted!
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